Testimonials

“I wanted to thank you for all that you did to enable our re-mortgage to go through and the support that you provided me with in overcoming the difficulties that were encountered. I feel that you went over and above what is the norm and you were extremely calm and sensitive with my anxieties. You ensured towards the end that daily updates were provided and you chased were necessary in order to receive these to provide the reassurance that was required. Your customer service is outstanding and you were a pleasure to deal with and I will have no hesitation to get back in touch when my next re-mortgage is due (hoping for an easy one this time) or indeed if I need to come back sooner with an outstanding issue with the builder… anyhow that’s for another time. Take care and all the best to you and Joanne. ”

Catherine & Neil of Carlisle

“We are both pleased to have sorted our house/ mortgage out and have been very pleased with your service from the start, if we need any more assistance we will contact you. Looking forward to remortgaging again in the future. ”

Jonny & Charlotte of Workington

“Just wanted to say a huge thank you for all your combined efforts.  Always genuinely appreciated.  Hopefully in 20 months or so we can have an easier time of things. Wishing you both well during these isolating times. Stay safe and speak soon.”

Richard & Lindsay of Workington

“I would just like to take this opportunity to personally thank you for the impeccable service that you gave to Janice and myself arranging our mortgage. It was never going to be an easy task for you giving our circumstances but you were brilliant and saw past our difficulties with ease. Your professional manner and personal touch made all the difference in the world to relieve our worries and concerns. We are now happily settled into our new dream home all thanks to you. We now not only see you as our financial adviser but a good friend and we will definitely be recommending you to friends and family. Thank you again and hope to see you soon for a cuppa when you are in our area.”

Rob & Janice of Whitehaven

“Phil Bovis is a first class gentleman who put us at ease from his very first visit. Discussing your financial matters can feel very exposing. However, Phil was extremely professional, confident, non-judgemental, honest and knowledgeable throughout. This gave us the confidence in him and his company. The process was seamless and went without hitch due to the great team at Lakes Mortgages Ltd! Thank you from the bottom of our hearts. Myself and William would like to express our sincere thanks to Phil and yourself for a seamless process from the beginning to the end. Couldn’t have asked for a better team! “

Joanne & William of Dumfries

“I have used lakes Mortgages now for several years and will always be a returning customer as the company is very professional, courteous and very helpful. Always kept informed and a pleasure to talk too. Great advice given and very good prices. Phil is very knowledgeable and staff are friendly and nothing is any trouble.... I highly recommended this company.“

Ian & Linda-Morecambe

“Hello Joanne & Phil Thank you for all your help in arranging our new mortgage. As always, a superb, friendly and professional service. We will continue to recommend your services to all our family, friends and colleagues. All the best. ”

John & Deborah of Lancaster

“Absolutely brilliant. Phil and Joanne are total professionals and saved myself and my wife up to £1000 a month on our debt. I've recommended Lakes Mortgages by word of mouth to over 20 of my friends and work colleagues and everyone who have been in contact with them are like me - "Why didn’t I do this earlier?" Financially it's the best thing we've ever done. ”

John & Natalie of High Harrington

“Thanks so much for this. As usual we are thrilled by everything you guys have sorted for us once again. The process has been easy and pain free and we are always given the best advice. I’m sure we will be in touch again when we’re due our renewal again. ”

Lee & Kim of Herne Bay